Free Shipping

For the benefit of our customers, Foam Factory, Inc. offers free shipping on any pre-tax order totaling $75.00 or more, shipped through FedEx Ground. This shipping offer applies to all states within the contiguous United States, excluding Hawaii, Alaska, Puerto Rico, and other international destinations. For all orders less than $75.00, a flat rate of $12.99 (FedEx) or $24.99 (UPS) is applied. This flat rate only applies to orders within the contiguous United States, excluding Hawaii, Alaska, Puerto Rico, and other international destinations. Unfortunately, we are unable to offer free or flat-rate shipping through UPS on orders totaling $75.00 or more.

Given the nature of foam materials, orders routinely require multiple boxes to package an entire shipment. Foam Factory understands this and does not place a cap on the number of boxes required to ship a full order. Whether one box is required or 50, if the single order totals more than $75.00, it ships for free. Foam Factory ships to any location across the globe, so for rates outside of the contiguous United States ("the lower 48"), call or e-mail us for a shipping quote.

For any additional questions about our shipping policy, see our Customer Service page or Contact Us.

To Qualify For Free FedEx Ground Shipping:
Place a pre-tax order totaling more than $75.00
Ship to an address within the contiguous US

To Qualify For $12.99 FedEx Flat Rate Shipping or $24.99 UPS Flat Rate Shipping:
Place a pre-tax order totaling less than $75.00
Ship to an address within the contiguous US

The shipping policy and listed rates apply exclusively to the shipping charge of a transaction. Certain products may carry an additional surcharge called an exemption charge that may be applied. An exemption charge is different than the shipping charge and does not make a product or order ineligible for free shipping. If a pre-tax order is placed that meets or exceeds the $75.00 threshold, the order will receive free shipping, though any exemption charges that may apply are still in effect.

Individual product pages state whether a product is subject to a potential exemption charge. If an exemption charge applies to your order, Foam Factory may contact you to verify the charge and confirm your order. This charge is in place for competitive reasons. However, even in situations where the charge is applied, Foam Factory still offers the lowest prices on these foam products online.

See the following example of the application of an exemption charge:

Two (2) 15" x 15" x 72" Shredded Memory Foam Bags priced at $44.99 apiece give you a pre-tax order of $89.98. Being greater than $75.00, this order qualifies for free shipping. As an item that carries a potential exemption charge, its product page states "NOTE: Product may be subject to a $15.00 exemption charge per bag shipped to the West Coast. This includes, but is not limited to: AZ, CA, CO, ID, MT, NM, NV, OR, TX, UT, WA, and WY. We may contact you if this surcharge applies to your order."

For the sake of the example, assume the charge will be applied. You may be contacted by Foam Factory notifying you of this fee before your order is processed and shipped. In this situation, the exemption charge is $15.00 per bag, which applies $30.00 to your two (2) bag order.

Order Breakdown:
Two (2) Shredded Memory Foam Bags: $89.98
Shipping on an order over $75.00 with FedEx Ground: FREE
Two (2) Bag Exemption Charge: $30.00
TOTAL: $119.98

Please feel free to Contact Us regarding any questions about this policy or affected products.

The listed policies and rates apply exclusively to the website